FAQ

I have my own designs that I want to sell through Yoga Shop Center. Is that possible?

If you have your own designs that relates to our business please email us using the contact form or email us directly ( info@yogashocenter.com) providing photos and description of the product 

Are you offering any discount codes?

We are offering 15% discount to all new customers. The discount code is: FTB15OFF and can only be used once. We also offer 15% discount when you order two of any of YSC collections. The discount code is: YSC2D and can be used more than once. All discount codes you enter at checkout. 

I ordered an item from the sale but you have sold out. Can I put it on back order?

In certain circumstances this may be possible. We recommend you email us and we will get back to you if the item will be back in stock and the time frame.

Can I change or cancel my order?                                                                        
If you ordered the wrong size, colour or time or regret the order you can email us at info@yogashopcenter.com immediately while your order is still in the “Awaiting Fulfillment” or “Pending” stages. If the item has not been sent we can cancel it for you straight away. Otherwise, you will need to follow the procedure set out in our Return and Refund policy.                                                                    
What if I am not sure about the size?                                                                  
In many cases where sizes are slightly smaller than general we have included a size chart with the product description or together with the photos. If you do not find it anywhere on the product page then email us and we will get back to you.                                                                                                                        
What are the delivery rates?                                                                                 
We have a free shipping policy worldwide. If you want to return a product you will need to pay for the return charges. For any exchange of the product we Yoga Shop Center will pay for the delivery.                                                                    
My items have not arrived?                                                                                   
You can track your order via our order tracking link at the footer or contact us at info@yogashopcenter.com                                                                                       
Where do I return the products for refund or exchange?                                  
Prior to returning the products please email us to let us know you are returning the product. Please include the order number with the parcel when you return it. Then send the item/s to our processing center:

Yoga Shop Center

Huboo Ref 4577
Unit 1
Vertex Park South
Emersons Green
Bristol
BS16 7LB  

     
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